AREA OF INTEREST.
Adult Mental Health and Learning Difficulties Support.
Outreach Community and Residential services, Head Office.
35 Blackburn Street, Radcliffe, M26 1NR, Greater Manchester.
OUTREACH COMMUNITY & RESIDENTIAL SERVICES: www.outreach.co.uk
SHADOW ROLE DESCRIPTION.
Shadowing Outreach Community & Residential Services support workers; in the person-centred support of people who identify with mental health needs and/or learning difficulties.
This role involves meeting the individual needs, wants and/or desires of service users; through empowering and enabling practice. Thus, seeking to facilitate individual service users to live as independently as possible within their residential or own supported homes; and/or in the wider community. Whilst similarly; sincerely, positively and professionally; encouraging supported social inclusion and involvement; in enhancing their individual experience and quality of life.
This role, would particularly suit a person desiring knowledge, awareness and/or experience; in pursuing a professional career; in for example. Support work, social work, nursing, care management etc.
Tasks may include as appropriate and/or directed:
• Empowering and involving Outreach service users; in the flexible design, development and delivery of their support; in meeting their individual aspirations, needs, wants and/or desires.
• Assisting Outreach service users in meeting their social and/or cultural needs.
• Shadowing Outreach support workers, in empowering and enabling service users to attend Outreach, and/or other external agencies, activities, events, venues, appointments etc.
• Being with a service user in watching TV, listening to radio; and/or in conversation.
• Supporting Outreach service users in attending religious places of worship. I.e synagogue.
• Promotion of service user independence; in supporting their personal lifestyle choices.
• Engaging in 1-1 and/or group activities within supported houses; i.e. playing board games.
• Enabling & supporting service users in the preparation of appropriate dietary requirements.
• Promotion of individual health and wellbeing, as being relevant supportive and appropriate to the person. I.e. exercise, engaging in activities, awareness of personal hygiene etc.
• To listen, hear and appropriately respond to service users needs, wants and/or desires.
• To adhere to, and be compliant with; individual supported house rules and ethical practice.
• Ensuring that service user rights, dignity and privacy are maintained at all times.
• Empowering service users, in respect of and in relation to individual and/or house collective choices. I.e shared responsibilities, budgeting, food preparation, socialising, self-care etc.
WHEN REQUIRED. (Negotiable)
As an Outreach volunteer shadow support worker; a volunteer would typically volunteer, within the range of 8am-9pm Monday to Sunday.
Opportunities to shadow, and personal volunteering timeframes would be negotiated between yourself; the Outreach volunteer programme manager, and appropriate designated Outreach employees.
(DBS) VETTING CHECKS.
Outreach volunteers will have a DBS check carried out on them; this being at the level appropriate to the volunteering role/s, applied for. These being: Basic, Standard & Enhanced.
IMPORTANT: A barred person is breaking the law if they seek, offer and/or engage in a regulated activity with a group from which they are barred from working, or volunteering.
Outreach would have a legal obligation to inform the appropriate authorities in such instances.
Application form, Informal Interview, Training, (DBS) Vetting checks, References, Trial Period.
AGE RESTRICTIONS: 18+
GENDER RESTRICTIONS: NO
DISABLED ACCESS: YES
OUT OF POCKET EXPENSES: YES
INSURANCE COVER YES
PRE-VOLUNTEERING TRAINING YES
(Outreach delivers its own in-house training, which will help prepare you as a volunteer in relation to the respective volunteer role/s. This being allied to further ongoing training opportunities)
PERSONAL QUALITIES, SKILLS AND ATTRIBUTES. *
As with all Outreach volunteers; it is essential that they have a, positive outlook and approach towards Outreach service users and staff. Above all else, Outreach volunteers should be person-centred, non-judgemental, approachable, empowering, warm, friendly and empathic.
In terms of specific qualities, skills, attributes and personality; a shadow support worker should; or should be:
• Have a genuine and positive interest in mental health and learning difficulties.
• Punctual and reliable.
• Have good listening and communication skills.
• Honest and trustworthy.
• Exhibit a non-judgmental and empathic approach to all people.
• Friendly and approachable.
• Organised and have excellent time management skills.
• Able to communicate well both verbally and in writing.
• Willing to engage in appropriate personal and professional reflection.
• Have the ability to act on own initiative.
• Able to work as part of a team.
• Have the ability to remain calm and collected in difficult situations.
• Willing to take instruction from appropriate and designated Outreach employees
• Respect all aspects of confidentiality.
• Have the ability to work within set boundaries and professional parameters.
• Willing to undertake training, to enhance personal and professional development.
*There is full appreciation, understanding and acknowledgment that some skills, attributes, and qualifications may need to be developed over time; whilst you are volunteering with Outreach. I.e. through experience, training etc.
Where this is the case, Outreach aim to work with you as a volunteer in identifying and supporting you to develop both personally and professionally in your volunteering role/s.
For more information in becoming an Outreach Shadow support volunteer.
Please contact: Norman on: 07903 166739 or email [email protected]