Shadow Support volunteer

AREA OF INTEREST.

Adult Mental Health and Learning Difficulties Support.

VOLUNTEERING BASE.

Outreach Community and Residential services, Head Office.
35 Blackburn Street, Radcliffe, M26 1NR, Greater Manchester.

OUTREACH COMMUNITY & RESIDENTIAL SERVICES: www.outreach.co.uk

SHADOW ROLE DESCRIPTION.

Shadowing Outreach Community & Residential Services support workers; in the person-centred support of people who identify with mental health needs and/or learning difficulties.
This role involves meeting the individual needs, wants and/or desires of service users; through empowering and enabling practice. Thus, seeking to facilitate individual service users to live as independently as possible within their residential or own supported homes; and/or in the wider community. Whilst similarly; sincerely, positively and professionally; encouraging supported social inclusion and involvement; in enhancing their individual experience and quality of life.

SUITABLE FOR.

This role, would particularly suit a person desiring knowledge, awareness and/or experience; in pursuing a professional career; in for example. Support work, social work, nursing, care management etc.

Tasks may include as appropriate and/or directed:

• Empowering and involving Outreach service users; in the flexible design, development and delivery of their support; in meeting their individual aspirations, needs, wants and/or desires.
• Assisting Outreach service users in meeting their social and/or cultural needs.
• Shadowing Outreach support workers, in empowering and enabling service users to attend Outreach, and/or other external agencies, activities, events, venues, appointments etc.
• Being with a service user in watching TV, listening to radio; and/or in conversation.
• Supporting Outreach service users in attending religious places of worship. I.e synagogue.
• Promotion of service user independence; in supporting their personal lifestyle choices.
• Engaging in 1-1 and/or group activities within supported houses; i.e. playing board games.
• Enabling & supporting service users in the preparation of appropriate dietary requirements.
• Promotion of individual health and wellbeing, as being relevant supportive and appropriate to the person. I.e. exercise, engaging in activities, awareness of personal hygiene etc.
• To listen, hear and appropriately respond to service users needs, wants and/or desires.
• To adhere to, and be compliant with; individual supported house rules and ethical practice.
• Ensuring that service user rights, dignity and privacy are maintained at all times.
• Empowering service users, in respect of and in relation to individual and/or house collective choices. I.e shared responsibilities, budgeting, food preparation, socialising, self-care etc.

WHEN REQUIRED. (Negotiable)

As an Outreach volunteer shadow support worker; a volunteer would typically volunteer, within the range of 8am-9pm Monday to Sunday.
Opportunities to shadow, and personal volunteering timeframes would be negotiated between yourself; the Outreach volunteer programme manager, and appropriate designated Outreach employees.

(DBS) VETTING CHECKS.

Outreach volunteers will have a DBS check carried out on them; this being at the level appropriate to the volunteering role/s, applied for. These being: Basic, Standard & Enhanced.

IMPORTANT: A barred person is breaking the law if they seek, offer and/or engage in a regulated activity with a group from which they are barred from working, or volunteering.
Outreach would have a legal obligation to inform the appropriate authorities in such instances.

RECRUITMENT METHOD.

Application form, Informal Interview, Training, (DBS) Vetting checks, References, Trial Period.

AGE RESTRICTIONS: 18+
GENDER RESTRICTIONS: NO
DISABLED ACCESS: YES
OUT OF POCKET EXPENSES: YES
INSURANCE COVER YES
PRE-VOLUNTEERING TRAINING YES

(Outreach delivers its own in-house training, which will help prepare you as a volunteer in relation to the respective volunteer role/s. This being allied to further ongoing training opportunities)

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES. *

As with all Outreach volunteers; it is essential that they have a, positive outlook and approach towards Outreach service users and staff. Above all else, Outreach volunteers should be person-centred, non-judgemental, approachable, empowering, warm, friendly and empathic.

In terms of specific qualities, skills, attributes and personality; a shadow support worker should; or should be:

• Have a genuine and positive interest in mental health and learning difficulties.
• Punctual and reliable.
• Have good listening and communication skills.
• Honest and trustworthy.
• Person-centred.
• Exhibit a non-judgmental and empathic approach to all people.
• Friendly and approachable.
• Organised and have excellent time management skills.
• Able to communicate well both verbally and in writing.
• Willing to engage in appropriate personal and professional reflection.
• Have the ability to act on own initiative.
• Able to work as part of a team.
• Have the ability to remain calm and collected in difficult situations.
• Willing to take instruction from appropriate and designated Outreach employees
• Respect all aspects of confidentiality.
• Have the ability to work within set boundaries and professional parameters.
• Willing to undertake training, to enhance personal and professional development.

*There is full appreciation, understanding and acknowledgment that some skills, attributes, and qualifications may need to be developed over time; whilst you are volunteering with Outreach. I.e. through experience, training etc.
Where this is the case, Outreach aim to work with you as a volunteer in identifying and supporting you to develop both personally and professionally in your volunteering role/s.

For more information in becoming an Outreach Shadow support volunteer.
Please contact: Norman on: 07903 166739 or email [email protected]

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